Privacy policy.

Prestige Plumbing Company ("we," "us," "our") operates this website. This policy explains what we collect when you use the site or contact us, how we use it, and the choices you have. It applies to this website and to the phone, text, and email communication that starts here.

What we collect.

When you request an appointment or an estimate, we collect what you give us: your name, phone number, email address, service address, a description of the work, and any photos you choose to upload. If you call us, we keep normal call records. The site also collects basic technical information such as pages visited and device type, used only to keep the site working well.

How we use it.

We use your information to respond to your request, schedule and perform plumbing work, send estimates and invoices, and keep records the law requires us to keep. Photos you upload are used to understand and quote the job. We do not sell your personal information, and we do not share it with third parties except the service providers who help us run scheduling, invoicing, and communication, who may only use it to provide those services to us.

Calls, texts, and email.

When you submit a request with your phone number, you agree that we may call, text, or email you about that request, such as confirming an appointment time, asking a question about the job, or sending your estimate. These are service messages, not marketing. Message frequency varies with your request. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to any text to opt out, or HELP for help. We only send marketing email or texts if you separately agree to receive them, and every marketing message includes a way to opt out.

Photos you upload.

Photos of your plumbing are treated as part of your service record. We do not publish customer photos or use them in advertising without your written permission.

How long we keep it.

We keep service records as long as needed to honor warranties and meet legal and tax obligations, then delete or anonymize them. You can ask us to delete your information sooner by contacting us, and we will do so unless the law requires us to keep it.

Your choices.

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Contact us at info@prestigeplumbingcompany.com or (480) 215-0629 and we will respond within a reasonable time.

Children.

This site is for adults booking plumbing services. We do not knowingly collect information from anyone under 18.

Governing law.

This policy is governed by the laws of the State of Arizona. Disputes arising from it are handled in the state or federal courts located in Maricopa County, Arizona.

Contact.

Prestige Plumbing Company, 1120 E Jarvis Ave, Mesa, AZ 85204. Phone (480) 215-0629. Email info@prestigeplumbingcompany.com.